Terms & Conditions

Welcome to Quene. This website is operated by Quene. By accessing our website, browsing our products, or making a purchase, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.

Quene reserves the right to modify or replace these Terms at any time without prior notice. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

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Products

• All jewelry offered is **925 Sterling Silver**, unless explicitly stated otherwise in the product description.
• Product images are taken under professional studio lighting. Actual product colors and appearances may vary slightly under natural lighting conditions.
• Prices and availability of products are subject to change without notice.

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Payments

• We accept a variety of secure payment methods, including UPI, Net Banking, Debit/Credit Cards, Wallets, and Cash on Delivery (COD).
• A nominal fee of **₹80** applies to all COD orders.
• All payments are processed securely through trusted third-party payment gateways. Quene is not liable for any delays or issues that arise from payment gateway failures.

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Limitation of Liability

• Quene shall not be held responsible for any delays in delivery that are caused by external factors beyond our control, such as courier disruptions, strikes, or natural calamities.
• In no event shall Quene's total liability to you for any damages, losses, or causes of action exceed the total value of your order.

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Intellectual Property

• All content on **www.quene.co.in**, including our logos, product designs, images, text, and graphics, are the exclusive property of Quene and are protected by intellectual property laws.
• Unauthorized use, reproduction, resale, or distribution of our content is strictly prohibited.

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Governing Law & Jurisdiction

• These Terms & Conditions are governed by and construed in accordance with the laws of India.
• Any disputes arising from these terms shall fall under the exclusive jurisdiction of the courts located in New Delhi, India.

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